Effective Date: 29/09/25

We respect your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our website or use our AI services, including database reactivation (DBR), lead qualification, and automation tools.

1. What Information We Collect

We may collect the following types of information:

- Contact Details: Name, email, phone number, and business name.
- Lead Data: Any data you provide for the purpose of AI processing (e.g. lead lists, client interactions).

- Usage Data: IP address, browser type, access times, pages visited (for website analytics).

- Communication Logs: Emails, SMS records, or chat interactions when you use our services.

2. How We Use Your Information

We use your information to:

- Deliver and improve our AI-driven services
- Respond to enquiries or customer support requests
- Analyse service performance and improve functionality
- Send you relevant updates, offers, or service alerts (you can opt out any time)
- We do not sell or rent your data to any third parties.

3. Lead & Customer Data

If you upload or share lead or client information with us:

- We treat that data as confidential.

- We use it only to deliver the services you've requested (e.g. AI-powered outreach, SMS campaigns).

- We do not use it for our own marketing or share it externally unless explicitly agreed.

4. Cookies & Tracking

Our website may use cookies to improve your experience and gather basic analytics. You can disable cookies in your browser settings if you prefer.

5. Data Security

We take reasonable steps to protect your information from misuse, loss, or unauthorised access using industry-standard tools and practices.

6. Third-Party Tools

We may use third-party services (e.g. CRMs, analytics tools, email or SMS platforms) to support our business operations. These providers are also required to protect your information and comply with privacy regulations.

7. Your Rights

At any time, you can:

- Request access to the data we hold about you

- Ask us to correct or delete your information

- Opt out of marketing communications

8. Contact

If you have any questions about this policy or how your data is handled, please contact us at: [email protected]